From the sales representative Gary to Madison to Austin our installer the process went smoothly. All 3 made us feel that they really cared about making us comfortable. They had the patience to really explain everything that was asked with no feeling of being rushed or obligated to buy. Perfect customer service attitude. I would recommend going with ADT/Prime Protection for all your security needs.
JM Garcia
Just signed up with ADT a week ago and I am very happy thus far. Eric Hallas and Grace were very professional, took their time to answer all my questions and frankly, were the big reason I signed up with ADT and not one of the other security systems out there. These guys are really great- will get back to you with any of your concerns/questions after the the sale is done- something you don’t see too often. I highly recommend Eric and Grace to set you up.
Robert Myles
Very happy with our experience. From Madison our representative to the install person ( sorry can’t recall his name:( )5 star! Very response after the install when we needed a tweak to the cameras! Came the very next morning. Saved us a ton of money compared to other quotes including one that wanted us to pay 700.00 for adding a camera! Highly recommend! Ask for Madison she is awesome!
Dawn Ford
I am out of words honestly that how much I’m happy to use this company for my ADT security system. I have been using them over a year and I’m so impressed that I have been fully taken care of anytime with one text message or Call. I worked with Ashley and she surely is a gem of a person.....
Mehreen Fayyaz
I had a system installed in my newly purchased home. Installation was timely and great. Unfortunately my home has large and heavy blinds that did not work with the sensors. They worked with me until a solution was found, and I couldn't be happier!
Kathy Shields
Eric Hallas was professional and personal. He was extremely knowledgeable on the equipment and answered all of my questions.He understand my needs and worked with me on what would be best for my family. When Max came to do our installation he was polite and very helpful! ...
